Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dressesonlinedeals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dressesonlinedeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like the dress very much, the village is excellent, the height of the 173 with heels is exactly up to the floor, so as not to bother on the floor, we need platform shoes, the size mesh matched the load M ordered 4, the fabric is thick, the color is beautiful, thanks to the store.
The delivery is fast, the track was tracked all the way through. Item as picture. My size 42 is suitable, the height of the 162 is long, I think the 170 with large heels will suit. Thank you. The dress is super. Take it, you will not regret it. The dress is just wow.
Fabulous dress!!! I took it for my daughter. If someone needs for graduation, for a wedding, it will be very suitable.
Awesome dress! Exactly on the way out. Very long. I'm 175 tall, so it's still on the floor. My chest is about 100 cm. Dense satin without lining. Strappy straps. Stretch. Very beautiful fits. Just a wonderful dress! Recommend! Fits perfectly! I just couldn't zip it myself. Thanks again!
The dress is very beautiful. The satin is heavy, dense with a noble matte sheen. Color exactly as the store's photo. I chose the size according to the size grid-the village is perfect. For a height of 170 cm under a high heel-length in the floor, even slightly longer. The webbing is adjustable. Sewing without complaints, the seams are smooth, the folds are neat.
The dress was sent quickly, delivery Lightning (less than 2 weeks).
Beautiful.Thanks
Fine thanks
Nice,Thanks
An awesome dress, as in the photo, size S is a little bigger in the breasts, at the waist is perfect. Recommend
Chic dress, The store and I recommend it.
Nice Dress. got in time.Thanks
The dress is magical! Thank you so much!
Chic complex color. Heavy flowing fabric. Thank you so much! The dress is cool! I recommend it to everyone!
Delivery fast, the goods correspond to the description, took the coupon store immediately sent the goods without problems, I advise buying!
The dress is amazing. Exactly as in the photo of the store is even better. Fabric tight satin. On the parameters 90 67 90 height 167 took the size 6, it was necessary to probably take 1 size smaller. On the dress is the size L. It is necessary to slightly change and remove the volume on the mice and reduce the length of the dress, at the waist silitt perfectly. The straps can be adjusted in length, on the back is a zipper. Delivery by courier to the house 2 weeks. I recommend to buy.
Dress smooth seams, On the height of 170 perfect + shoes with a heel are mandatory The store sent the order lightning, the dresses on the way were 7 days
Thank you store. The dress really liked it. Size 8 is suitable for 50 size. Quality is good. Shop recommend.
The dress is simply chic, quality satin, sewn everywhere neatly. The store's photo is true. I recommend to buy.