We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 19 customer ratings
19 reviews
100% of buyers enjoyed this product!
5 stars
( 19 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
A***d –
true to size very well made well the money it is beautiful
Rated 5 out of 5
Customer –
Beautiful! Thank You!
Rated 5 out of 5
C***s –
Is beautiful and delicate, a pebble or another fell but ñ took the charm of product. Better than I imagined.
Rated 5 out of 5
M***e –
Amazing dress.Just like the picture.Really beautiful and im so happy.Thank you.
Rated 5 out of 5
A***n –
I arrive in very good condition and in the corresponding measurements, it is very beautiful the dress, we like it very much along with the details it has, I arrive almost a month.
Rated 5 out of 5
B***o –
Comprado a 28.02 // enviado a 02.03 // recebido a 11.03 !! super rápido, adorei. O vestido é totalmente igual à foto postada, o tamanho é como diz a tabela. Assentou como uma luva. Veio muito bem embalado, dobrado ao contrário para não danificar nada. Recomendo completamente. Obrigada.
Rated 5 out of 5
H***s –
The dress is beautiful! Exceeded my expectations, Delivery was very fast within fifteen days I am very satisfied.
Rated 5 out of 5
C***o –
Excelente, sin palabras!!!
Rated 5 out of 5
F***E –
Extraordinariamente Hermosoooooooooo bellooooooooooooo me Encantaaaaaaaacantaaaaaaaa 100% Recomiendo este vendedor rápido y excelente
Rated 5 out of 5
L***d –
I got my package after less than 2 weeks. The fabric is so beautiful and the quality is perfect!, I recommend sure the store
Rated 5 out of 5
S***a –
The dimensional grid corresponds. I liked the dress very much
Rated 5 out of 5
Customer –
They are the same as in the photo with good finishes, correct sizes, colors exactly the same as the chosen ones. A little less than a month to arrive, I’m happy with the purchase. Excellent for your price
Rated 5 out of 5
A***a –
The dress is super, all as in the photo. very beautiful, the skirt is lush, at a height of 164 above the knee. the smallest size came up to 42, only a little
Rated 5 out of 5
J***n –
It’s beautiful, I love it
Rated 5 out of 5
S***a –
Enchanted is beautiful and very good quality. Came super fast fully recommended. Thank you
Rated 5 out of 5
S***a –
The dress fully corresponds to the description. For such money, the quality is very decent, in some places, sequins are not sewn very tightly, but this is fix, the neck is plastic, but very tight. On the growth of 162 and the volume of the chest 90 ordered 10 size, according to The village is good, on the back there is a stock of about 3 cm. You need to steam, then it will look better and the skirt will be more magnificent. delivery 10 days.
A***d –
true to size very well made well the money it is beautiful
Customer –
Beautiful! Thank You!
C***s –
Is beautiful and delicate, a pebble or another fell but ñ took the charm of product. Better than I imagined.
M***e –
Amazing dress.Just like the picture.Really beautiful and im so happy.Thank you.
A***n –
I arrive in very good condition and in the corresponding measurements, it is very beautiful the dress, we like it very much along with the details it has, I arrive almost a month.
B***o –
Comprado a 28.02 // enviado a 02.03 // recebido a 11.03 !! super rápido, adorei. O vestido é totalmente igual à foto postada, o tamanho é como diz a tabela. Assentou como uma luva. Veio muito bem embalado, dobrado ao contrário para não danificar nada. Recomendo completamente. Obrigada.
H***s –
The dress is beautiful! Exceeded my expectations, Delivery was very fast within fifteen days I am very satisfied.
C***o –
Excelente, sin palabras!!!
F***E –
Extraordinariamente Hermosoooooooooo bellooooooooooooo me Encantaaaaaaaacantaaaaaaaa 100% Recomiendo este vendedor rápido y excelente
L***d –
I got my package after less than 2 weeks. The fabric is so beautiful and the quality is perfect!, I recommend sure the store
S***a –
The dimensional grid corresponds. I liked the dress very much
Customer –
They are the same as in the photo with good finishes, correct sizes, colors exactly the same as the chosen ones. A little less than a month to arrive, I’m happy with the purchase. Excellent for your price
A***a –
The dress is super, all as in the photo. very beautiful, the skirt is lush, at a height of 164 above the knee. the smallest size came up to 42, only a little
J***n –
It’s beautiful, I love it
S***a –
Enchanted is beautiful and very good quality. Came super fast fully recommended. Thank you
S***a –
The dress fully corresponds to the description. For such money, the quality is very decent, in some places, sequins are not sewn very tightly, but this is fix, the neck is plastic, but very tight. On the growth of 162 and the volume of the chest 90 ordered 10 size, according to The village is good, on the back there is a stock of about 3 cm. You need to steam, then it will look better and the skirt will be more magnificent. delivery 10 days.
R***r –
Well though I see it small I’ll try
F***E –
PERFECTOS A TIEMPO COMO SIEMPRE
F***r –
Very nice dress